• Thu. Dec 1st, 2022

4 CUs join 2 CUSOs to form a working group on mobile banking

ByCindy J. Daddario

Jun 15, 2022
Source: Shutterstock.

A group of leaders from four credit unions joined Co-op Solutions and Constellation Digital Partners to create a task force to find better and faster ways to integrate the online and mobile banking features members want in more digital credit union platforms.

On Tuesday, Rancho Cucamonga, Calif.-based Co-op Solutions announced the creation of a unique working group, co-led by Raleigh, NC-based open development platform CUSO, Constellation Digital Partners . Both CUSOs are looking to their credit union partners to create a smoother integration of Co-op’s digital apps into Constellation’s mobile and online platforms.

“Partnering with Constellation and our credit union customers on this working group will accelerate the smooth integration of lifestyle banking solutions,” said Gail Tofil, the cooperative’s Vice President, Strategic Business Development. . “It’s about momentum in the digital space. The sooner we achieve our integration goals, the sooner credit unions will reap the benefits of Co-op and Constellation’s investments in digital transformation.

Joining the Executive Task Force of Farmers Insurance Group Federal Credit Union, based in Burbank, Calif. (1.3 billion assets, 60,756 members), Kinecta Federal Credit Union, based in Manhattan Beach, Calif. ( 6.7 billion in assets, 267,986 members), Coastal Credit Union based in Raleigh, North Carolina (4.7 billion in assets, 300,813 members) and Nusenda Credit Union, based in Albuquerque, N. Mexico (3.8 billion assets, 239,681 members).

According to Tuesday’s announcement, the task force’s top priorities will include finding new solutions for card management and the ability to reveal card data to enhance services already existing on Constellation’s platform. The task force’s credit union leaders will also help determine “which cooperative digital payment solutions, such as P2P, bill payment and account access, will best meet the needs of their members.”

“To enable banking the way members expect, credit unions need to bring innovation to market faster and with a more diverse set of solutions,” said Dawn Sirras, Constellation Senior Vice President, Fintech Partnerships. “The diversity of apps extends core financial relationships by meeting members where they are through more of those everyday banking moments.”

“We strongly believe in listening to our customers through collaborative forums, such as our customer co-creation councils and working groups including technology partners to deliver the best experience for credit unions and their members. “, said Tofil. “This is a real differentiator for Co-op in the market, and we will continue to dedicate resources to grow this service model.”

Co-op also announced plans to form other technology-focused workgroups in the future.