• Sun. Nov 28th, 2021

Citibank: Online banking services, including mobile banking and IVR services, likely to be discontinued tomorrow

ByCindy J. Daddario

Nov 7, 2021

New Delhi: Citibank has announced to its customers a scheduled outage on Monday, November 8, 2021, in accordance with the bank’s email communication to its customers. Banking authorities have announced that the services will experience a 45-minute outage due to scheduled system maintenance, as reported by the Hindustan Times.Also read – This bank cut mortgage rates for home, car and other loans during the 2021 festival season. Full details here

According to the email received by bank customers, the downtime is likely to start at 3:00 a.m. and will continue until 3:45 a.m. starting November 8, 2021. During the period of ‘shutdown, Citibank online as well as mobile banking, and other services such as IVR services, self-services will remain affected. Also read – 4 college friends start ‘Imagine the Clothes Bank’ in Bengaluru where each item of clothing costs only 1

The email further stated that if the bank’s credit card holders were faced with any disputes regarding credit card transactions, then they could contact the bank through a 24 × 7 hotline. has a total of 20 lakh credit card customers in India. According to the bank’s website, the first office was opened in India in 1902. Also read – Good news for SBI customers! The bank launches a pre-approved loan for two wheels “SBI Easy Ride” on …

According to Citibank’s website, the bank began offering its first 24-hour telephone banking services in 1993. Recently, in October, banking services were affected for nine hours due to maintenance work on the banks. October 16 and 17.

In 2009, based on Near Field Communication technology, the bank introduced next-generation contactless credit card payments. Almost, Citibank has 35 branches in India. These include cities like Lucknow, Ahmedabad, Aurangabad, Bengaluru, Chandigarh, Faridabad, Gurugram, Jaipur, Kochi, Kolkata, Mumbai, Nagpur, Nashik, New Delhi, Pune, Hyderabad and Surat, where Citibank has branches.

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