• Thu. Dec 1st, 2022

FirstBank Launches Revolutionary Mobile Banking App LIT, Strengthens Commitment to Put Customers First – Nairametrics


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In pursuit of its commitment to spearheading value-driven mobile and digital banking in Nigeria, First Bank of Nigeria Limited announced the launch of the LIT app, created to revolutionize the culture and experience of mobile banking services in Nigeria.

The industry-leading banking app is the first of its kind in the industry, exposing customers to a multitude of opportunities to promote their security and convenience while ensuring they are at the forefront of the world. digital banking today. It is a mobile banking application developed and owned by the Bank and configured with a wide range of exciting features to meet the needs of its dynamic clients.

The LIT app is not only about paying bills, transferring funds or recharging airtime, but the app is also equipped with several other cool features that reiterate the Bank’s desire to continually expand its digital architecture to modernize its interaction with customers, wherever they may be across the world. These features of the LIT application include: multiple transfers that allow customers to select multiple beneficiaries at a time for a single transfer; account opening opportunities for non-clients as well as account management, allowing clients to identify their relationship managers for immediate assistance, should the need arise.

Additionally, customers can generate bank statements with options of pdf download or send an email while having receipts generated as far as they want. With the LIT application, customers can also register and manage their complaint (s) without having to go to a branch. The LIT app is not only about the use, but the rewards, as the users (customers) are rewarded for using the app.

Expressing his enthusiasm, Dr Adesola Adeduntan, CEO of First Bank of Nigeria Limited, said: “The LIT app is designed to strengthen our commitment to our clients, ensuring the continued security of their funds and giving them access to innovative and adaptable solutions, especially in today’s digital world. Developing the app is essential to ensure that our customers have more ways to seamlessly interact with us. The LIT app is the latest addition to the Bank’s strong family of electronic banking services, the others being the multi-award winning FirstMobile, * 894 # USSD Banking, FirstOnline online banking, chat banking WhatsApp, among many others.

About FirstBank

First Bank of Nigeria Limited (FirstBank) has been the premier bank in West Africa and the leading provider of financial inclusion services in Nigeria for over 127 years.

With more than 750 commercial sites and more than 120,000 bank agents in 99% of the 774 local government areas in Nigeria, FirstBank offers a full range of retail and corporate financial services to serve its more than 30 million customers. The Bank has an international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank in the Republic of Congo, Ghana, Gambia, Guinea, Sierra Leone and Senegal, as well as a representative office in Beijing.

The Bank has been able to promote digital payment in the country and has issued more than 10 million cards, the first bank to take such a step in the country. FirstBank’s cashless transaction campaign extends to over 12 million people on its USSD Quick Banking service via nationally recognized bank code * 894 # and over 4.5 million people on the FirstMobile platform.

Since its inception in 1894, FirstBank has consistently built relationships with its clients focusing on the fundamentals of good corporate governance, strong liquidity, optimized risk management and leadership. Over the years, the Bank has led the financing of private investments in infrastructure development in the Nigerian economy by playing a key role in the federal government’s privatization and commercialization programs. With its global reach, FirstBank offers potential investors wishing to explore the vast business opportunities available in Nigeria, an internationally competitive world-class brand and a credible financial partner.

FirstBank has been named “Nigeria’s Most Valuable Banking Brand” six times in a row (2011 – 2016) by Financial Times Group’s world-renowned “The Banker Magazine”; “Best Retail Bank in Nigeria” for seven consecutive years (2011 – 2017) by the Asian Banker International Excellence in Retail Financial Services Awards and “Best Bank in Nigeria” by Global Finance for 15 years. Our brand goal is always to put customers, partners and stakeholders at the heart of our business, even as we standardize the customer experience and excellence in financial solutions across Sub-Saharan Africa, in line with our brand vision “To be the partner of choice in building your future”.

Our brand promise is to always deliver the ultimate gold standard in value and excellence. This commitment is rooted in our inherent values ​​of passion, partnership and people, to position You First in all respects.

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