• Thu. Dec 1st, 2022

McDonald’s customer sues over mobile app payment glitch

ByCindy J. Daddario

Jun 27, 2022
By Lauraann Wood (June 27, 2022, 7:28 PM EDT) – McDonald’s was hit Friday with a class action proposal seeking refunds for customers who should have paid for their orders twice due to a glitch in the mobile app company that may prevent their card payments from reaching its stores.

Florida resident George Keritsis claimed McDonald’s mobile app was poorly and carelessly designed because it failed to properly integrate customer interactions between their mobile phone software and its physical stores. The app also mistakenly fails to apply price discounts that customers think they’re getting when placing their mobile orders, Keritsis claimed.

“McDonald’s has been aware of this issue for years…

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