• Wed. Jun 22nd, 2022

Mumbaikars can now contact the postman directly via a mobile application

As part of a user-friendly initiative, India Post in the Mumbai region on Saturday launched an innovative ‘Know Your Postman’ mobile app, under which citizens can easily get their beat factor details.

The mobile application allows citizens to search for their postman by locality, zone, post office name and PIN code. There is a database of 86,000 localities in the city and suburbs of Mumbai.

At the launch of the ‘Know Your Postman’ (KYP) mobile app on National Mail Day at Mumbai Press Club, Mumbai India Post region Post Minister Swati Pandey said: “ The app is an internal attempt by the Mumbai Post area. be user-friendly and citizen-centered while promoting digitization. This is entirely for the benefit of all Mumbaikars. It is a revolutionary step. More than 86,000 addresses have been exploited so far.

Pandey said that the KYP app, which can be

downloaded from https://play.google.com/store/apps/details?id=com.kyp.ipmp, offers citizens the option to add their address, if a particular address is not found. “There is a link through which citizens can click and share their address details to add and India Post, Mumbai will update the address within 24 hours,” she said.

According to Pandey, the KYP mobile app will help you provide the letter carrier’s details, contact number, post office they are attached to and contact details, including phone number and address. “There are 89 delivery post offices in Mumbai city with around 2000 postmen / women equipped with mobile devices. Mumbai city delivers around 2-2.5 lakh of mail per day, which includes express post, registered mail, Aadhaar cards, passports, ”she said, adding that the backbone of ‘India Post has always been its delivery service.

“Currently, we are running several training programs for letter carriers whose average age is 45, which is very high. No less than 1,800 postmen are trained in soft skills. They are trained on how to respond to customers, ”she said. noted.

“Know your Postman” is India Post, the Mumbai region’s initiative towards the digitization of the postal network that will facilitate Mumbai’s workforce. The app will allow citizens to communicate directly with their letter carrier and facilitate delivery at their convenience, ”she said.

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