The industry award recognizes the Tolls NY app, which allows customers to easily manage their toll payments and E-ZPass accounts from their smartphone
FLORHAM PARK, NJ, October 21, 2021 (GLOBE NEWSWIRE) – New York toll authorities have received the prestigious 2021 President’s Award of Excellence for Innovation from the International Bridge, Tunnel and Turnpike Association (IBTTA ) for a mobile application developed with Conduent Transportation, a global business unit of Conduent Incorporated (Nasdaq: CNDT). The award, presented at the IBTTA Annual Meeting and Expo last week in Anaheim, Calif., Recognizes the team’s Tolls NY app, which allows customers to easily manage their toll payments and their E-ZPass accounts from their smartphone. The app also facilitates the use of automated and cashless toll collection, reducing traffic jams and harmful emissions caused by idling vehicles.
The project is led by the Metropolitan Transportation Authority (MTA) of New York City in conjunction with the New York State Thruway Authority, the Port Authority of New York and New Jersey and Conduent. As the leading provider of systems and services for state toll programs for nearly 30 years, Conduent has designed the app to provide customers with the best user experience available.
Launched in 2020, the Tolls NY app recently hit the one million download milestone and has so far collected over $ 70 million in payments from E-ZPass and Tolls-by-Mail customers. From the comfort of a smartphone, drivers can check their New York E-ZPass account balances, add funds, set up automatic payments and update their profiles with information such as address changes or news. vehicle labels. They can also view their toll and payment history.
“The fact that we have reached 1 million downloads in less than a year is a testament to the effectiveness of the application, and to be recognized by IBTTA with such a prestigious award is an honor, especially given the impressive number of applicants.” , said Daniel DeCrescenzo, Jr., President of MTA Bridges and Tunnels. “I would like to thank Conduent and our other partners for making a project successful with our customers and motorists throughout the New York area.”
IBTTA is a global association for owners and operators of toll facilities and the companies that serve them. It currently has members in 23 countries on six continents.
“This award represents our successful three-decade partnership with New York’s toll authorities, as well as our strategy to advance technologies and solutions to create smarter cities,” said Mark Brewer, Group President, Solutions transport at Conduent. “Designed to meet customer needs and expand self-service options, the Tolls NY app also enables real-time communication with millions of drivers using cashless tolls. We have worked closely with agencies to deliver a unified, first-class experience for users. “
As a leader in the toll industry, Conduent Transportation currently operates six of the 10 largest toll systems in the United States, including systems in California, Florida, New Jersey and New York. The company is also modernizing and maintaining the Ohio Turnpike toll collection system, and recently announced an expansion into the UK and Europe with a Highways England road use pricing contract, now called National Highways . Last month, Conduent announced that it had been selected by the Virginia Department of Transportation to design, implement and operate express toll lanes along Interstate 64 in the state’s Hampton Roads area.
Conduent delivers mission-critical services and solutions on behalf of businesses and governments, creating exceptional results for its customers and the millions of people who rely on them. Through processes, technology and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiency, reduce costs and enable revenue growth. That’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.
Conduent’s differentiated services and solutions improve the experience for millions of people every day, including three in four insured patients in the United States, 10 million employees who use its HR departments and nearly 18 million benefit recipients. Conduent’s solutions deliver exceptional results to its customers, including $ 16 billion in savings through the review of medical bills for workers’ compensation claims, up to 40% increase in efficiency of HR operations, up to 27% reduction in government benefit costs, up to 40% improvement in finance, accounting and procurement expenses, and improved interaction times with the customer service up to 20% with greater end-user satisfaction. Learn more at https://www.conduent.com.
Neil Franz, Conduent, + 1-301-820-4324, [email protected]
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Giles Goodburn, Conduent, + 1-203-216-3546, [email protected]
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