Former National Bank customers will be able to bet on a bus this fall.
The financial institution is deploying a mobile banking unit that will serve customers while its downtown banking center, located at 161 Monroe Ave. NW, is temporarily closed for renovations in late summer and fall.
âWe are grateful to be able to use this innovative mobile unit because keeping the customer experience at the forefront is at the heart of everything we do at Old National,â said Michelle Lavery, Community Banking Manager for the Michigan Market. .
The bus parked on the street will allow customers to conduct all of their normal banking business from one downtown location, rather than having to go to one of ONB’s other banking centers.
The ONB mobile unit will be available from 9 a.m. to 1 p.m. and from 2 p.m. to 5 p.m. from August 30 to Oct. 30. The usual location of the ATM will still be functional and customers will need to make an appointment. meet a banker in the mobile unit. Appointments can be made online at oldnational.com.
About the mobile banking unit
In the fall of 2019, Old National unveiled its 38-foot-long mobile banking unit, created to serve customers should an emergency arise in the communities it serves and make traditional banking temporarily impossible.
In addition to a full-scale ATM and wireless capabilities, the mobile branch has external and internal windows where customers can be served. There is also a space where educational classes can be arranged for six to eight people. The vehicle is equipped with an on-board generator, so it does not require an electrical power source to operate.