• Thu. Dec 1st, 2022

Online convenience further enhanced with redesigned Seylan Mobile Banking app – Adaderana Biz

ByCindy J. Daddario

Nov 15, 2022

Seylan Bank, the bank with a heart, has enhanced its mobile banking application with features that ensure better security and convenience for its customers. With mobility being severely affected under the current circumstances, the upgraded app will be an ideal solution for carrying out regular banking transactions from any location.

The latest version of the application is integrated with a convenient user interface which can provide an improved user experience. It includes biometric authentication for fingerprint and face ID login providing more secure access to account details. The secure password auto reset option in the app gives the user the ability to set up a new password from the app itself. Reducing the need to visit a branch for account openings, the latest version allows users to open current and savings accounts and fixed deposits online, making the process much more convenient. Additionally, the built-in map can be used to easily locate Seylan Bank branches, ATMs, CDM and CDK points.

Speaking of the revamped version, Chaminda Senewiratne, Head of Digital Banking – Channels at Seylan Bank said, “The Seylan Mobile Banking app has been upgraded to provide a better customer experience with additional features as well as enhanced customer security. While we face many challenges in our daily life, this enhancement of Mobile Banking app will reduce the stress of banking transactions. At Seylan, we have a clear focus on customer needs, and based on their valuable feedback and suggestions, Seylan’s digital banking services are constantly updated to provide new levels of convenience. Accessible on many platforms, Seylan is committed to providing these digital services securely and conveniently to customers from all walks of life, and is not limited to one segment”

Seylan customers also have access to several other services on the mobile app, including viewing their fund transfer history, reporting lost or stolen cards, creating favorite payees and billers for payments future, creating nicknames for your accounts and many other convenient features to improve the customer experience. . It further provides the ability to view existing fixed deposits, loans and calculate interest rates based on the product consumed.

“For us at Seylan, ensuring that we meet the needs of our customers is always a priority. We look at all aspects through which we can make our products and services accessible, convenient and safe. The redesign of the Seylan mobile app is key to enabling our customers to access banking services 24/7, on the go,” added Gamika De Silva, Deputy Managing Director, Marketing and Sales at Seylan Bank.

The existing Seylan Mobile Banking app can be updated to the latest version via Google Play Store or Apple App Store, for a better and safer mobile banking experience.